Terms of Service
Last updated 2026-08-22
These terms govern your use of TurnMyRental.
The service
TurnMyRental synchronises your booking calendar, generates cleaning jobs, notifies the cleaning contractors you designate, and reports job status back to you. TurnMyRental is a scheduling and notification tool. We do not employ, vet, supervise, insure, or pay cleaning contractors, and we are not a party to any agreement between you and them.
Your responsibilities
- You may only add a contractor's mobile number if you have an existing working relationship with that person and they have agreed to receive job messages from you.
- You are responsible for the accuracy of your property settings, including check-in and checkout times, which determine cleaning windows.
- You remain responsible for your properties and your guests. Notifications are an aid, not a guarantee that a clean occurred.
Messaging
Contractors receive an opt-in confirmation before any job messages are sent, and may reply STOP at any time to stop all messages permanently. Message and data rates may apply. We may suspend messaging to any number that reports our messages as unwanted.
Fees
Subscriptions are billed monthly in advance. You may cancel at any time; cancellation takes effect at the end of the current billing period. Fees already paid are non-refundable except where required by law.
Availability and liability
The service is provided "as is". We do not warrant uninterrupted or error-free operation, and we depend on third parties — booking platforms, carriers, and hosting providers — whose failures may delay or prevent a notification. To the maximum extent permitted by law, our total liability arising out of the service is limited to the amount you paid us in the twelve months preceding the claim.
Termination
You may close your account at any time. We may suspend or terminate an account that violates these terms, in particular the messaging consent requirements above.
Contact
TurnMyRental — support@turnmyrental.com